Importing into Australia shouldn’t feel complicated or intimidating.
At Cusmode Customs Brokers AU, we turn a traditionally confusing process into a clear, predictable and professional service. Whether you’re importing a single parcel or multiple containers, we provide personalised support, precise tariff classification, full DAFF compliance, and transparent communication from start to finish.
We service all Australian ports and airports, including Sydney, Melbourne, Brisbane, Adelaide, Perth, and Tasmania — offering a true nationwide customs brokerage solution.
To provide ethical, accurate, and genuinely supportive customs brokerage services — without hidden fees, confusing jargon, or unnecessary delays.
We combine Australian border experience with New Zealand customs expertise, giving clients a rare dual-country advantage that most brokers cannot offer. Our background across multiple industries — machinery, retail, FMCG, construction, e-commerce, and industrial imports — means we understand the unique challenges importers face on both sides of the Tasman.
We do the right thing even when nobody is watching. Your documentation is handled professionally and confidentially.
Tariff classification, documentation review, duty calculations, DAFF rules — every detail is checked with precision.
You deal directly with a licensed broker, not a call center. We explain everything in simple language.
Clear pricing, clear timelines, clear communication.
No surprises.
Cusmode covers all major import categories:
If this is your first shipment, you might feel unsure about:
That’s why we created a stress-free process:
We act quickly to reduce storage, demurrage, and airline depot charges.
We reply. We explain. We keep you updated.
That’s rare in this industry — but normal here.
Our fees are fair, transparent, and consistent.
No “add-ons”, no surprise invoices.
Small and medium businesses rely on us because we respect their budgets and timelines.
One broker, all ports.